Frequently Asked Questions
Everything you need to know about your Ark Wildlife UK order
What are your standard shipping times and costs?
We offer standard UK delivery within 3-5 working days for £3.95, or free delivery on all orders over £50. Express next-day delivery is also available at checkout for orders placed before 2pm.
What is your return policy for clothing items?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund.
How can I track the status of my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website where you can monitor your delivery in real-time.
Are your materials sustainably sourced?
Yes, at Ark Wildlife UK, we prioritize ethical fashion. Our apparel is made using organic cotton and recycled polyester to minimize our environmental footprint while ensuring high-quality durability.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping outside the UK?
Currently, we specialize in serving our UK customers. However, we are looking to expand our shipping zones to Europe and North America in the near future. Please sign up for our newsletter for updates.